Return & Refund Policy

Because we use FedEx, UPS, or DHL for free worldwide shipping, and ensure the safest packaging for long-distance transportation, please carefully read the description of each item before purchasing. If you have any questions, please leave a message on the sales WhatsApp page on rednymph website. Our customer service will answer your questions honestly and conscientiously. You can place an order after you have no any questions. otherwise, please don’t. Our Return & Refund Policy is as follows:

1. Before you return the product, you should contact our Customer Service staff by Email to Explain the reason for your return and get Our customer service staff consent.
2. We do not accept unreasonable, intentional or malicious returns.
3. When you return the product, make sure the product you return is undamaged,does not affect our resale and packaging box is undamaged.
4. If the issue is not product quality-related or product design-related, you must pay the return shipping cost.
5. After we confirm that the product you returned is not damaged and does not affect our resale，You will receive a FULL REFUND